Our Commitment to Your Privacy
At Getter Club, your privacy isn't just a policy, it's our foundation. We believe your personal journey is yours alone.
Effective Date: December 5, 2025
1. Our Philosophy
Getter was created with a simple principle: your personal wellness journey should be private, respectful, and free of hidden agendas. We don't ask for traditional accounts. We don't sell your data. We don't show ads. Getter works for you — and only you.
2. What We Handle (and Why)
Profile & Goal Information (Local)
When you use Getter, you enter personal details like:
- Age, Gender, Height, Weight
- Goal Weight and Activity Level
- Auto Backup Preferences
This data stays on your device and powers personalized features like calorie targets and progress tracking.
Anonymous Device ID (UUID)
To support optional cloud backup and anonymous app improvements, Getter generates a random UUID (not linked to your identity). This ID is securely stored in your iCloud Keychain and may sync across your Apple devices. It helps associate backups and usage stats anonymously.
Meal Entries & AI Analysis
Your meal entries are stored on your device for logging and calorie tracking. If you use the AI Meal Analyzer, your text entries and anonymous profile data (age, weight, height, activity level, and dietary goals) are securely sent to our Cloudflare AI gateway to provide personalized nutrition insights.
- These entries are processed and returned to your device.
- We store the meal analysis data (never tied to PII) for app improvements and bug fixes.
This data is not linked to your personal identity, and no cross-app or behavioral tracking occurs.
Analytics (Masked and Anonymous)
We use PostHog, a privacy-respecting analytics tool, to understand broad patterns like which features people use most or where they drop off. This includes:
- App version, device type, OS
- Feature usage patterns
- Anonymous UUID (not personal info)
We have enabled masking, so user inputs and personal details are never visible to us. It helps us improve the app experience, without compromising your identity.
Error Reports (Anonymous)
We use Sentry to track bugs and crashes. This helps us fix problems quickly and improve reliability. Reports contain:
- Device model, OS, app version
- Anonymous UUID
- Error type and technical context
We minimize what we collect — no meal data, profile info, or user-generated content is included.
3. Backup: Encrypted, Optional, Yours
If you choose to enable backups:
- Your data is end-to-end encrypted on your device using AES-256-GCM.
- It is securely stored in Cloudflare R2, unreadable by us or anyone else.
- Your encryption key stays in your device's Keychain and syncs via iCloud if enabled.
- Backups are restored automatically if the app is reinstalled on the same device and the key is still present in iCloud Keychain.
Retention: If backups are unused for over a year, they are automatically deleted to maintain security and reduce unused storage.
4. How We Use Data
5. Data Sharing
We do not sell, rent, or share your personal data with marketers, advertisers, or third parties. We only use trusted infrastructure providers:
- Cloudflare (AI, backup & API): Hosts secure encrypted backups and AI gateway for meals. All backup data is encrypted by you.
- PostHog: Helps us understand how the app is used — no personal data or precise location.
- Sentry: Reports app crashes and bugs anonymously.
Each provider has its own privacy protections and data security commitments.
6. Your Control
You are always in control of your data on Getter. Here's how it works:
Delete App
If you delete the Getter app:
- All your local data (profile, meals, progress) is deleted from the device.
- Your encrypted backup remains on our secure server, but cannot be accessed without the decryption key stored in your iCloud Keychain.
We have no way to read or use this backup.
Disable Backup
You can disable cloud backups at any time inside the app:
- This stops further syncing of your encrypted data.
- Your existing backup remains on the server, encrypted, and only accessible from your current device if the decryption key is still present.
Delete Backup
To permanently lose access to your encrypted backup:
- Clear your iCloud Keychain from your device settings.
- This removes the encryption key required to restore your data.
Even though the backup still exists temporarily, we have no way to read it. It will eventually be automatically deleted after a year of inactivity.
Auto-Restore (If Reinstalling)
If you reinstall Getter on the same device (or another device with iCloud Keychain sync enabled):
- The app will detect your existing anonymous UUID.
- It will automatically retrieve and decrypt your backup using the key stored in iCloud Keychain.
- No login or setup is needed.
If the key is missing (e.g., if you cleared iCloud Keychain), the backup cannot be decrypted or restored — by you or us.
7. No Cross-App Tracking
We don't use tracking pixels, advertising SDKs, or fingerprinting. No behavior from other apps or services is ever accessed or stored.
8. Children's Privacy
Getter is intended for users aged 18 or older. We do not knowingly collect data from children.
9. Policy Updates
This policy may evolve as Getter grows. We'll update the 'Effective Date' and post any significant changes in the app or on our website.
10. Contact Us
We're a small, independent team focused on building a better experience. If you have questions, reach out directly:
Email: [email protected]
Website: https://getter.club